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Privacy Policy

Your story is yours. We consider it a profound honour to be trusted with it. Nothing will ever be shared publicly without a personal conversation and your express permission. You are in complete control.

Privacy Policy for Project Life Spark

 

Last Updated: July 27, 2025

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1. Our Commitment to Your Privacy Project Life Spark (“we”, “us”, “our”) is deeply committed to protecting the privacy and security of the personal information of our clients, donors, supporters, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your information in accordance with Canadian privacy laws, including Alberta's Personal Information Protection Act (PIPA). Project Life Spark is a Federally Incorporated Non-Profit (charity status pending) organization.  The Project Life Spark community is a dedicated coalition focused on a single mission. Our audience includes:

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  • The Heroes We Serve: Active and retired military veterans, first responders, and their families.

  • Our Professional Partners: Clinicians, researchers, therapists, and policymakers dedicated to advancing mental healthcare.

  • Our Valued Supporters: The donors and advocates whose generosity fuels our work.

 

Project Life Spark has an unwavering commitment to the privacy of every individual in our community. We safeguard all personal information with the utmost integrity and professional care. Your trust is foundational to our mission. To ensure we are always operating with full transparency, we will occasionally update this Privacy Policy to reflect new practices or to comply with legal requirements. The "Last Updated" date at the top of this page will always indicate the current version.

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We encourage you to review this policy periodically. While minor updates will take effect upon posting, if we ever make a material change to the way we collect, use, or protect your personal information, we are committed to notifying you proactively through email or a prominent notice on our website before the change becomes effective.

 

2. Information We Collect We collect information to help us fulfill our mission and provide you with the best possible experience. This includes:

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  • Information You Provide Directly: When you donate, sign up for our newsletter, contact us, or apply for Wellness Funding, you may provide us with personal information such as your name, email address, mailing address, and phone number.

  • Donation Information: Financial information for donations is processed securely by our third-party payment processor (e.g., Donorbox, Stripe). We do not store your credit card information on our servers.

  • Sensitive Personal Information: For those applying for Wellness Funding, we collect sensitive information related to your service and health history. This information is collected with your explicit consent and handled with the highest level of confidentiality and security.

  • Technical Information: Like most websites, our site (hosted on Wix) may collect non-personal information such as your IP address and browser type for analytical purposes to help us improve our website.

 

3. How We Use Your Information Your information is used exclusively to support our mission. This includes:

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  • Processing and acknowledging your donations.

  • Communicating with you about our work, events, and fundraising campaigns.

  • Evaluating applications for our Wellness Funding program.

  • Complying with legal and regulatory requirements.

 

We will never sell or trade your personal information to any third party.

 

4. Data Security & Storage We take the security of your information very seriously. We use a combination of administrative, physical, and technical safeguards to protect your data. All sensitive personal health information collected through our application process is managed through a secure, compliant platform with data stored in Canada.

 

5. Consent By using our website and providing your information, you consent to the terms of this Privacy Policy. For the collection of sensitive information, such as in our Wellness Funding application, we will always obtain your explicit, informed consent for a specific purpose.

 

6. Your Rights You have the right to access the personal information we hold about you and to request corrections. If you wish to do so, or have any questions about your privacy, please contact us.

 

7. Contact Us For any questions or concerns related to this Privacy Policy, please contact us at: info@projectlifespark.org

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Our Third-Party Online Store 

 

8. Project Life Spark's online merchandise store is proudly run and operated in partnership with Imprinted Apparel. Please be aware that when you purchase merchandise:

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  • All transactions, including billing, shipping, and order fulfillment, are managed directly by our partner.

  • Project Life Spark does not collect, access, or store any of your personal payment or shipping information from these store purchases.

  • To understand how your data is handled for merchandise purchases, we encourage you to review the Privacy Policy on our partner's website.

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Links to Other Websites

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9. Our website may contain links to third-party sites, including our partners. Project Life Spark is not responsible for the privacy practices or the content of these external websites. We encourage you to read the privacy policies of any site you visit.

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Commitment to Donor Privacy

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10. To ensure the highest level of security and compliance, Project Life Spark does not directly process or store your financial information.

 

All donations made to us are processed through our trusted, third-party payment partners, Donorbox and Stripe. These platforms are global leaders in secure payment processing and are compliant with the most stringent PCI (Payment Card Industry) standards. When you make a donation, your financial information is encrypted and handled exclusively by them. We do not have access to your full credit card number.

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Communications & How to Opt-Out 

 

11. We will use your contact information only to keep you informed of our activities, including programs, special events, and funding needs that are vital to our mission. If at any time you choose to no longer receive these communications, you may contact us at info@projectlifespark.org, and we will promptly remove you from our mailing lists.

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Authorized Release of Information 

 

12. Project Life Spark complies with all applicable Canadian legal requirements and standards. We may be legally required to disclose information to the Canada Revenue Agency (CRA) or other legal bodies in specific circumstances, such as a formal audit.

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